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José Gerardo Navarro Arenas

José Gerardo Navarro Arenas

Head of IT Operations en Telefónica
Ciudad de México, México

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My journey in IT began with a strong educational foundation, having completed the Advanced Management Program in Business Administration and Management at IE University. This academic experience has equipped me with the strategic acumen and managerial skills necessary to excel in high-stakes environments.

Currently, I lead a team of 5 managers and 50 operation engineers, who are responsible for operating, supporting, and maintaining the entire IT applications catalog of our company. My focus on guaranteeing the highest quality and availability of nearly 30 business KPIs has been instrumental in maximizing business returns and driving continuous improvement across platforms. This role has honed my ability to manage complex IT infrastructures while ensuring optimal performance and reliability.

In my tenure at Telefónica, I have also been responsible for keeping the governance, budgetary, and human resources models up to date, which govern the entire IT Operations Department. My approach emphasizes efficiency, agility, and strategic alignment with business objectives, ensuring that our operations are not only robust but also adaptable to evolving market demands.

Telefónica’s commitment to innovation and excellence resonates deeply with my professional values and aspirations. I am particularly impressed by your dedication to advancing carrers of young professionals. As a member of this mentoshirp, I envision leveraging my experience and skills to further strengthen VC4A capabilities, foster a culture of innovation within your mentees, and ensure that your mentees remains ahead of the curve.

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Motivación de la mentoría

  • Quiero contribuir con el ecosistema de startups y apoyar a los nuevos emprendedores
  • Quiero buscar oportunidades para participar como parte del Board of Advisors

I am eager to bring my expertise in IT, strategic planning, and team leadership to this mentoship program. I am confident that my background closely aligns with the requirements of this mentorship role, and I am excited about the opportunity to drive significant contributions to VC4A future.

Thank you for considering my application. I look forward to the possibility of discussing how my experience and vision align with VC4A objectives.